alanodt3 Privacy Policy – How We
Protect Your Personal Data

1 Introduction

alanodt3 ("we", "us", "the platform") is committed to protecting the privacy and personal data of every person who interacts with our platform. This Privacy Policy sets out what data we collect from you, how and why we process it, who we share it with, and what rights you have over your own information.

We handle your personal data responsibly and in accordance with internationally recognised data protection principles. Our approach is straightforward: we only collect what we actually need, we keep it secure, and we do not sell it or share it with parties who have no legitimate reason to have it.

If you are a Pakistani user — and most of alanodt3's community is — you should know that your data is treated with the same level of care that you would expect from any reputable financial services provider. We take that responsibility seriously.

2 Information We Collect

alanodt3 collects two main categories of data: information you provide directly, and information that is gathered automatically when you use the platform.

2.1 Information You Provide Directly

• Registration details: Full name, email address, phone number, date of birth, and chosen password when you create an alanodt3 account.
• Identity verification documents: Copies of your CNIC (national identity card), proof of address, or selfie images submitted during KYC verification.
• Payment information: Mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, or card details for Visa/Mastercard transactions. Note: card numbers are processed by our payment providers and are not stored on alanodt3 servers.
• Communications: Messages you send to our support team via live chat or email, including any attachments or screenshots you share.
• Self-exclusion or limit requests: If you contact us to set responsible gaming limits or request self-exclusion, we record this to fulfil your request.

2.2 Information Collected Automatically

• Device & browser data: IP address, device type, operating system, browser version, and screen resolution.
• Usage data: Pages visited on alanodt3, time spent on each page, clicks, bets placed, games opened, and session duration.
• Location data: Approximate geographic location derived from your IP address. We do not collect precise GPS location.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics data. See Section 5 for full details.

3 How We Use Your Data

Every piece of data alanodt3 collects has a specific, legitimate purpose. Here is a clear breakdown of what we use your information for:

alanodt3 does not use your personal data to make fully automated decisions that have significant legal or financial effects on you without human review. If automated systems flag your account for review, a member of our team will assess the situation before any action is taken.

4 Legal Basis for Processing Your Data

alanodt3 processes personal data on the following legal grounds, depending on the type of processing activity:

• Contract performance: Processing your registration, managing your account, handling deposits and withdrawals, and settling bets are all necessary to perform the contract between you and alanodt3.
• Legal obligation: Identity verification, anti-money laundering checks, and regulatory reporting are required by the laws governing our operating licence.
• Legitimate interests: Fraud prevention, platform security, and improving the quality of our services are pursued as legitimate interests of alanodt3, provided these do not override your rights and freedoms.
• Consent: Marketing communications and non-essential cookies are only processed where you have given clear, explicit consent. You can withdraw this consent at any time.

5 Cookies & Tracking Technologies

alanodt3 uses cookies and similar technologies to ensure the platform works properly and to understand how users interact with it. Here is what the different types of cookies do:

5.1 Essential Cookies

These cookies are strictly necessary for alanodt3 to function. They keep you logged in during your session, maintain your language preferences, and ensure the betting slip works correctly. You cannot opt out of essential cookies without disabling the platform entirely.

5.2 Analytics Cookies

We use anonymised analytics data to understand which parts of alanodt3 are working well and which need improvement. This data cannot be traced back to any individual user. Analytics cookies are set only with your consent.

5.3 Preference Cookies

These remember your settings on alanodt3 — things like your preferred odds format, chosen sport, or theme settings — so you do not have to reconfigure them every time you log in.

5.4 Marketing Cookies

If you have opted into marketing communications, marketing cookies may be used to make our promotions more relevant to your betting interests. You can opt out of these at any time via your account settings or by contacting support.

6 Sharing Your Personal Data

alanodt3 does not sell, rent, or trade your personal data with third parties for their own commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: Companies like Easypaisa, JazzCash, NayaPay, and payment gateway providers receive the minimum data necessary to process your deposits and withdrawals. They are bound by their own data protection obligations.
• Identity verification providers: Third-party KYC services may process your identity documents to verify your age and identity on behalf of alanodt3. These providers operate under strict contractual data handling requirements.
• Regulatory bodies and law enforcement: We are legally required to share certain data with licensing authorities, financial intelligence units, and law enforcement agencies upon their lawful request.
• Technology partners: Hosting providers, cloud infrastructure companies, and security service providers may process data on our behalf under strict data processing agreements. They cannot use your data for their own purposes.
• Professional advisors: Legal, accounting, or auditing firms engaged by alanodt3 may access data on a confidential, need-to-know basis.

All third parties who receive personal data from alanodt3 are required to handle it securely and in accordance with applicable data protection law. We do not transfer data to parties in countries that do not offer an adequate level of data protection without appropriate safeguards in place.

7 How Long We Retain Your Data

alanodt3 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any legal retention obligations that apply to us as a licensed gaming operator. In general:

• Account data: Retained for the duration of your account plus a minimum of five years after closure, as required by anti-money laundering regulations.
• Transaction records: Kept for a minimum of five years to comply with financial record-keeping requirements.
• KYC documents: Retained for five years from the date of submission or account closure, whichever is later.
• Support communications: Kept for two years from the date of the most recent communication on a ticket.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever comes first.
• Anonymised analytics data: May be retained indefinitely as it cannot be linked to any individual.

When data is no longer required and there is no legal obligation to keep it, alanodt3 securely deletes or anonymises it so it cannot be traced back to you.

8 How We Keep Your Data Secure

Security is not an afterthought at alanodt3 — it is built into how the platform works at every level. Here are some of the measures we have in place to protect your personal data:

• TLS/SSL encryption: All data transmitted between your browser and alanodt3 is encrypted using industry-standard TLS technology.
• Encrypted data storage: Sensitive data including passwords (which are hashed, never stored in plain text) and financial records are stored in encrypted databases.
• Two-factor authentication: Available as an option for all alanodt3 accounts to provide an extra layer of login security.
• Access controls: Only authorised alanodt3 staff who need access to personal data to do their jobs can access it. Access is logged and reviewed regularly.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns and flag suspicious transactions for human review.
• Regular security audits: alanodt3 engages independent security professionals to test and audit our systems on a regular basis.

9 Your Rights Over Your Personal Data

As an alanodt3 user, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@alanodt3.net with your registered email address. We will respond within 30 days.

10 Children's Privacy

alanodt3 is strictly for users aged 18 and over. We do not knowingly collect personal data from children under the age of 18. If you believe that a minor has registered an account on alanodt3, please contact us immediately at support@alanodt3.net. We will investigate and close the account without delay, and any data collected will be deleted as soon as we confirm the account holder is a minor.

Our age verification process is designed to catch underage registrations before they complete sign-up. However, if a minor provides false information to bypass this check, we take no responsibility for data collected in good faith prior to discovery.

11 International Data Transfers

alanodt3 may store and process some user data on servers located outside Pakistan, in jurisdictions where our hosting and technology partners operate. Where this happens, we ensure that appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — to ensure your data receives the same level of protection it would have in Pakistan.

We do not transfer data to countries that cannot demonstrate an adequate level of data protection without putting contractual or technical safeguards in place. If you have concerns about where your data is stored, please contact support and we will clarify the specifics for your account.

12 Changes to This Privacy Policy

alanodt3 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered users via their registered email address and update the "Last updated" date at the top of this page, at least seven days before the changes take effect.

We encourage you to review this policy periodically. If the changes are significant and you do not agree with them, you may close your account by contacting support. Continued use of alanodt3 after the effective date of any changes constitutes acceptance of the updated policy.

13 Contact Us & Raising a Complaint

If you have any questions about this Privacy Policy or about how alanodt3 handles your personal data, you can reach us through the following channels:

• Email: support@alanodt3.net
• Live Chat: Available 24/7 from within the alanodt3 platform
• Response time: We aim to respond to all privacy-related queries within 72 hours.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in the jurisdiction under which alanodt3 is licensed. We take every complaint seriously and will cooperate fully with any regulatory investigation.